Accessibility Statement

Haven Tents is committed to making our website accessible to everyone, including people with disabilities. We want every visitor to be able to browse our products, understand what they’re buying, and complete a purchase without unnecessary barriers.

Our accessibility goal

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which is a widely used standard for making web content more accessible for people using assistive technology.

What we’re doing

Accessibility is an ongoing effort, not a one-time project. We take steps to improve accessibility across our site, including reviewing key customer flows and addressing issues we find as we update our theme, content, and features.

Need help or want to report a problem?

If you have difficulty using any part of our site, please reach out. We’ll work with you to provide the information you need or help you complete your purchase in a way that works for you.

If you can, please include:

  • The page URL (or product name)
  • What you were trying to do
  • What went wrong (and what device/browser you’re using)

Alternative ways to place an order

If you prefer, you can place an order by phone or email and we’ll assist you.

Third-party content

Some parts of our site may include third-party tools or apps. We work to choose partners that support accessibility and we address issues we’re able to control. If you run into a problem, let us know and we’ll help.

Last updated: January 9, 2026